Third Party Reviews Reviews For Sport Clips Haircuts of Grand Forks

1 rating

I don't mind the hair cuts and think they do a good job at that. Having good customer service is definitely not their priority. They under-staff resulting in ridiculous wait times and when their app hits 120 minutes, I am told I have to come in, sign up and then come back. The lady refused to sign me by saying she was unable to even though I have watched them do it. Pure laziness and poor customer service. Just now, I had a time to check in and due to weather, I saw they were closing. I called to confirm my place and was told I was the last one. I said I am on my way and will be there in 20 minutes. The lady said fine. I arrived to a locked door saying they had closed. No call, nothing. And right now, the roads are fine. That is the perfect example of a business and employees who do not care for their customers. Customers are only numbers I guess. This is the final straw. Me and my boys will find somewhere else to go, even if it cost more. I have no doubt the new place will be able to serve their customers in a more courteous and respectful manner. The bar has definitely been set low by Sports Clips of Grand Forks.

4 rating

Very long wait on weekends. Great staff though.

1 rating

I didn't visit this place.

Rated 3.0 out of 5.0 based on 25 Client reviews

1
Matthew O. | October 10, 2019 Google

"I don't mind the hair cuts and think they do a good job at that. Having good customer service is def"

4
Kyle K. | October 8, 2019 Google

"Very long wait on weekends. Great staff though."

1
Luke H. | September 21, 2019 Google

"I didn't visit this place."

1
C P. | September 21, 2019 Google

"go here if you want your hair terribly. i even showed her a picture and it she completely ignored it"

2
Jesse G. | September 15, 2019 Google

"Needs more ppl who cut ethnic hair"

1
Gavin D. | September 12, 2019 Google

"Not even open for walk ins at 6?0 when they close at 9"

4
Kevin D. | September 11, 2019 Google

"Took my son here. He enjoyed himself"

1
Jayden S. | August 26, 2019 Google

"Their waiting list is poorly designed. I was told that my barber would be ready in 2hr and 34min. I "

1
Wes H. | August 21, 2019 Yelp

"https://yelp.com/biz/8UWedILL7y8gola9ou8arA?hrid=OevooUTWednoemtN-PuqCA"

1
Justin B. | August 10, 2019 Google

"Some serious staffing problems here. I dropped in at 4 PM on a Saturday (they close at 6 PM) and the"